Returns & Exchange
Return Policy of Asylum Wargaming / Milarki
Return Eligibility:
Returns are accepted within 30 days from the date of purchase.
Products must be in their original packaging and in unused, unopened, and resalable condition.
To be eligible for a return, items must be accompanied by the original receipt or proof of purchase.
In-Store Returns:
Visit Our Store: To initiate an in-store return, simply bring the product along with the original receipt to our physical store.
Inspection: Our staff will inspect the item to ensure it meets the return criteria.
Approval: Once the return is approved, you can choose between a refund or store credit.
Refund Process:
Refunds will be processed to the original payment method.
Refunds may take up to 10 business days to reflect in your account.
Damaged or Defective Items:
If you receive a damaged or defective item, please notify our staff immediately.
We will work swiftly to resolve the issue, offering you a replacement or a refund.
Non-Returnable Items:
Certain items, including but not limited to gift cards, clearance items, and personalized items, are non-returnable.
Contact Us:
If you have any questions or concerns about our return policy, feel free to contact our customer service team at kontakt@asylumwargaming.se or visit our store in person.
Thank you for choosing Asylum Wargaming / Milarki. We appreciate your understanding and cooperation with our return policy.
Best Regards,
Asylum Wargaming / Milarki Team